Acquire

FAQ

What are my winning chances and how is the winner selected?

You have a 1 in 5 chance to win your product for free, with the winner being selected in complete randomness by our secure algorithm.

How long does it take for a roulette to start?

The roulette starts every time 5 players are ready to play. This can take anything between a few seconds to a few days.

When will I receive my product?

Each product is shipped from our warehouse within 48hr from when the purchase is made. You don’t need to wait for the roulette to complete.

Is my product delivered for free?

Depending on the product and the country of residence, some products are delivered for free and other require additional shipping costs. Check our delivery policy.

Why do I have to pay to play the roulette?

To play in the roulette you must pay for the retail price of the item that you wish to purchase. Once purchased you will automatically be added to the roulette for a chance of winning your item for free.

What happens if I win?

The money you have spent on your purchase will be refunded within 24hr.

What happens with my purchase if I don’t win?

Your product will be delivered to you anyway, just like purchasing at any other e-commerce store.